Accessibility Statement

This accessibility statement applies to the whole of Transport for the North’s website. 

This website is run by Transport for the North (TfN). We want as many people as possible to be able to use this website. For example, that means you should be able to: 

• change colours, contrast levels and fonts using browser or device settings 

• zoom in up to 400% without the text spilling off the screen 

• navigate most of the website using a keyboard or speech recognition software 

• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

AbilityNet  has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We consider our website to be quite accessible, however we are aware that some parts of this website may not be considered fully accessible. For example: 

• you cannot modify the line height or spacing of text 

• most older PDF documents are not fully accessible to screen reader software 

• you cannot skip to the main content when using a screen reader 

Feedback and contact information 

We are working to improve our website. So if you find any problems not listed on this page and/or would like to provide us feedback, please contact [email protected]. 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us at:  

• email  [email protected] 

• call 0161 2440888  

We’ll consider your request and get back to you in 15 working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Technical information about this website’s accessibility 

Transport for the North is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. 

Preparation of this accessibility statement 

This statement was prepared in June 2025. It was last reviewed in June 2025.